Help centre

Common questions about studies, rewards and account security.

Getting started

Create an account, verify your email, complete your profile, and open a study that matches your eligibility.

Studies

Research projects target specific audiences. Your answers may show that the project is not a match; always answer honestly.

Rewards

Rewards can remain pending while a submission is reviewed. Once approved, the wallet entry is moved to available balance.

Payouts

The package supports configurable PayPal, bank-transfer and gift-card payout accounts, with manual administrator processing by default.

Account

No. Axiom Research is designed for one participant account per person. Duplicate or misleading accounts may be reviewed.

Privacy

The Privacy Centre includes data export plus access, correction and deletion request workflows.

Support

Use the live-chat widget, support ticket area, or public contact form.